How can we help?

Welcome to our support centre, please check our articles to find answers to common questions. Want contact us directly? Check the form at the bottom of the page.

Templates

Includes customisation, restoring and managing your template.

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Components

Trouble shoot some of the most common errors.

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Account & Billing

Includes changing your email or password and deleting your account.

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99% of customers that have copy issues, are using Safari. Try Chrome ✌️

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Welcome to the Flowbase Support Center, please check out support articles to find answers to your common questions.

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Frequently Asked Questions

Frequently Asked Questions

Do you offer custom services & customisation?

Unfortunately, we do not currently offer custom services and customisation. We suggest vetting your own freelancers via proven channels.

Does Component Club work with Safari?

Our copy+paste functionality is not supported with Safari. Component Club is accessible on Chrome, Firefox and Edge.

Are Templates included in the Component Club

No, Premium Templates are sold individually and must be purchased directly through webflow.com as our official template partner. Check out all templates on their marketplace!

How many daily copies do we get?

You can copy up to 20 components in a 24 hour period. Please respect our strict policy around component useage. If you need an urgent reset, just reach out to our friendly team.

Do you offer refunds?

No, we do not offer refunds for digital goods. Please ensure you are 100% confident in your purchase. All products allow for detailed previews, If you need additional details about a product please contact us prior to purchase.

Reminder, you can cancel your subscription at any time. We cannot provide refunds for subscriptions that have not been cancelled or used. Please ensure you cancel these when not in use.